Careers – SureCity Networks

Discover a world of opportunities at SureCity Networks! We are a growing, dynamic organization that recognizes the key to our success lies in the brilliance of our people. If you are passionate, innovative, and ready to make a real impact, you’ve come to the right place.

Start your journey with us today.

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SureCity Networks is an Australian-based cyber security company committed to providing cutting-edge solutions to protect businesses and individuals from ever-evolving threats. We pride ourselves on our innovative products, exceptional customer service, and commitment to ensuring the safety of our client's digital assets.

We are currently looking for a dedicated Technical Analyst based in the UK with a strong focus on network, network security, and cybersecurity. In this role, you will monitor and maintain the computer systems and networks of our clients. You will be involved in both the technical and administrative tasks to ensure the functionality and efficiency of the managed services we provide.

Responsibilities

Level 1/2 NOC/SOC response (during business hours)
Understand, maintain, and troubleshoot our client's networking environments (Level 1/2).
Implement, maintain, and improve network security measures, including firewalls, intrusion detection systems, anti-virus software, authentication systems, log management, and web content filtering.
Perform vulnerability and network scanning assessments.
Track all issues and ensure timely resolution of problems.
Work closely with the global team and external vendors to ensure reliable and effective technical support across all our services.

Requirements

Proven experience as a Technical Analyst, Network Engineer, or similar role.
Proficient understanding of network protocols and infrastructure: TCP/IP, HTTP, DNS, SMTP, SSL, OSI Model, etc.
Hands-on experience with firewalls, routers, switches, various network types (LAN, WAN, WLAN, etc.), and VPN.
Strong knowledge of network security practices, anti-virus programs, firewall administration, and network protocols.
Experience with cybersecurity practices and threats, including experience in managing security incidents and response protocols.
Excellent troubleshooting and problem-solving skills.
Strong communication and documentation skills.
Relevant professional certifications (e.g., CompTIA Security+, CISSP, CCNA, CCNP) are a plus.

Benefits

Opportunity to work with a dynamic and innovative team.
Flexible work arrangements, with the option to work remotely for 60% of the time.
Access to industry conferences and training opportunities.
Opportunities to travel internationally, including to Australia where SureCity Networks HQ resides.

SureCity Networks is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We are currently looking for a dedicated Business Administrator in Melbourne Australia to to support business and marketing operations.

Responsibilities

Management of payables and receivables (AU/UK).
Ensure payment deadlines are met
Late payment tracking
Client credit assessments
Ensure reconciliation of outgoing and incoming
Ensure payroll is correct for monthly schedules
Monthly financial reporting
Stick inventory management
Management of office assets
Management of consumables for the Melbourne and Sydney office
Management of all insurance contracts
Assist in the creation of internal policies
Create and maintain branded MS Office templates
Staff onboarding and offboarding
Management of leave
Arrange travel schedule for the team as and when required
Assist in the creation of marketing material/product brochures
Edit/review blog posts
Assist CEO with calendar organization
Greet clients and vendors
Respond to telephone and email general inquiries
Manage landlord building requirements

Requirements

Excellent verbal and written communication
Highly organized
High attention to details
Basic understanding of accounting practices
Basic understanding of procurement processes
Ability to work independently
Proficient in Microsoft Office 365, specifically:
Microsoft Word template creation
Microsoft Excel

Desirables

Creative writing
B2B marketing experience
IT industry experience
Client-facing experience
Appreciation of cyber security
Full driving license is desirable
Xero, Mailchimp and LinkedIn knowledge

Benefits

Opportunity to work with a dynamic and innovative team.
Flexible work arrangements, with the option to work remotely for 60% of the time.
Access to industry conferences and training opportunities.

We have an exciting opportunity for a talented individual to join our growing team in the enterprise cyber security space, where you will be working with industry best-of-breed tools and a dedicated and passionate team.

Responsibilities

Developing and implementing policies and procedures related to information security in alignment with these frameworks:
- ISO 27001
- ACSC ISM
- ACSC Essential 8
Act as the Subject Matter Expert for the combined ISO 27001, ISM, and Essential 8 accreditation, as well as lead the internal and external audit response activities for our clients.
Continually refine and implement the comprehensive plan to secure our customers' environment, which may involve People, Processes, Technology, or a mix of any of these
Manage and own the IT Risk framework, ensuring that all risks are captured, described, and appropriately managed.
Assessing the overall vulnerability and compliance status across our customers' endpoints, systems, and networks
Manage and own the security toolsets in use:
- SIEM
- EDR/XDR
- SOAR
Vulnerability Management
Design and deliver new solutions
Assess physical sites and services
Keeping up to date with developments in IT security standards and threats
Perform a security advisory role for projects and operational tasks or queries, such as service tickets and change requests.
Ensure that our information security practices meet or exceed contract obligations with our third-party suppliers and external business partners.
Documenting any security breaches and assessing their damage
Educating colleagues about security infrastructure and best practices for information security
Regularly report on the status of the above items, including providing input into other reporting frameworks, such as the corporate risk register
Creation, and management of IR playbooks for an automated response
L3 escalation for SAMP-based alerts
L3 escalation for CARA-based alerts
L3 escalation for Network-Security related issues
Training for the rest of the Cyber Security Team across all areas
Support SCN pre-sales activities:
- SAMP (SOC/MDR/XDR)
- Incident Response
- Cyber Security Framework
- Vulnerability Assessment
- Attack Surface Management

Requirements

5 yeras+ in Cyber focused role
Elastic SIEM, or similar
Linux working knowledge
Expert knowledge of Cyber Security, Risk & Compliance
Great communication skills, both written and oral
Willingness to work independently and sometimes under pressure
Driving license and own vehicle
Python or VB.Net development experience is desirable

Benefits

Opportunity to work with a dynamic and innovative team.
Flexible work arrangements, with the option to work remotely for 60% of the time.
Access to industry conferences and training opportunities.
Opportunities to travel internationally, including to the UK.

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